Jacinthe Lemay. 1 Mohammad Waheedi. 2 Sarah Al-Sharqawi. 1 Tania Bayoud2 1Department of Pharmacology and Therapeutics. https://fftvyfj2u26e.timeblog.net/70682670/the-influence-of-empathy-and-consumer-forgiveness-on-the-service-recovery-effect-of-online-shopping